Suspensions may be granted for illness, injury or extended absence; the facility may request proof of travel or a valid doctors certificate in such circumstances. A suspension period will be added to the minimum term of your contract to ensure the full contractual term is completed. A weekly $1.50 administrative fee will apply while the contract is suspended.
Suspensions and cancellations must be processed through the facility. The relevant suspension or cancellation form must be submitted at the facility with at least 14 days notice to enable adequate time for the suspension or cancellation to be processed. Merimbula Health and Fitness does not take responsibility for any suspensions or cancellations not processed if the appropriate paper wok has not beens completed by the member and submitted to the facility. Merimbula Health and Fitness will not take responsibility for cancellations or suspensions via phone email or social media / no refunds.
Suspensions and cancellation cannot be back dated.
Termination of your contract within a minimum term will attract a termination fee.